Q & A Session for Potential Clients
Q1: How fast can I expect my case to be prepared and filed if I work with North America Immigration Law Group?
The time on us is always standard and predicable. It takes us 1-2 weeks to produce the first drafts of the recommendation letters and 1-2 weeks to provide the first draft of the petition letter. After we get comments from you on the documents drafts, it takes us about 1-3 business days to provide the revised letters. We also need 4 business days to organize the exhibits and file the case to the USCIS. This timeline is specified in the contract and is binding on us. So you can always expect us to work efficiently and prepare your case in the most timely manner. The rest of time depends on how fast each client works and how responsive the recommenders of the clients are. It takes most of our clients 2-4 months to have everything ready to file.
Q2: What does your "guarantee policy" really mean?
It means if your case is denied, you can request us to refund the attorney fee immediately and we will send you a check of the full amount of the attorney fee paid within 7 business days.
Q3: What is your attorney fee?
For our "Approval or Refund" service for EB-1A, our attorney fee is $5,500: $2,500 is due at the time you retain us and $3,000 is due at the time of case filing.
For "Approval or Refund" service for EB-2 NIW and EB-1B, we charge $5,000: $2,500 is due at the time you retain us and $2,500 is due at the time of case filing.If the case is denied, the attorney fee ($5,000 or $5,500) will be fully-refunded.
Q4: Since immigration officers are hard to predict, how can you guarantee the case result?
We can predict most of the case results based on your objective credentials, immigration law, USCIS regulations and memos, AAO (Administrative Appeal Office) decisions and of course, our experience. For more information, please read Ms. Victoria Chen's blog article: Case Outcomes Simplified: How Much Discretion Does an Immigration Officer Truly Have?
Q5: Do you actually "draft" the recommendation letters for me or you just review my drafts? How many reference letters do you draft for clients?
We draft all the documents for our clients; not just review clients' drafts. This saves our clients large amount of time. In addition, we do so to build up clients' cases by including strong and specific languages in the reference letters so that we can later use those letters as evidence in the petition letter. We draft 6-8 reference letters for clients and most of the letters are about 1,000 words.
Q6: Will I get personal attention from Attorney Victoria Chen?
Yes. Attorney Chen personally takes care of all the cases and discusses your cases with you. If you have any questions, Ms. Chen will be the only person you need to talk to.
Q7: I live in a state where you do not have an office? Can I still work with you? Do I need to come in the office to discuss the case with you?
You can still work with us. We are admitted to file cases for clients from all states in the United States and all over the world. As we spend most of our time drafting documents, we always communicate with clients via E-mails and phone calls. This is the most efficient way as NIW and EB-1 petitions are primarily about documents drafting/exchange and we make sure the quality of the documents we draft is superb. Attorney Chen is very responsive to clients' emails/requests to talk on the phone and always makes sure any questions/issues/concerns are properly addressed in an efficient manner.
Q8: After I email Attorney Victoria Chen, how fast can I expect to get response from her?
You can expect to get response from Ms. Chen within 24 hours during business hours after you email her or leave her a message in our case management system.
Q9: I am on F-1/F-1 OPT/J-1, can I start the I-140 application process?
Yes, we have many clients who start to work with us on F-1/OPT/J-1 visa status. Filing I-140 or I-485 does not affect your current visa status. But note that you may encounter problems of extending F-1/OPT/J-1 after filing I-140 since these visas do not allow dual intent (being on a non-immigrant visa status but apply for a green card).
Q10: Your contract online is only for I-140 petition; do you file I-485 for clients?
Our attorney fee of $5,000 only covers I-140 and we encourage clients to file I-485 or apply a green card via consular processing themselves as these are relatively simple petitions. We will share the I-485 DIY packet with you. But if you wish to work with us for I-485, our discounted attorney fee for I-485 is $1,500 for the primary applicant and an additional $500 for each dependent.
Q11: What is your approval rate for original filings in 2014/15?
Our firm's overall approval rate in 2014 and 2015 is 96.95% for all cases and 98.22% for all EB-1A, EB-1B and EB-2 NIW petitions cases using our “Approval or Refund®" (money back guarantee) service. For out approval notices please see our approvals page
Q13: Can I contact your previous clients for more information about your service?
Sure. You may take a look at some of our clients' testimonials on our website: http://www.wegreened.com/Client_Testimonials You are also welcome to request some referrals of our previous clients.
Q14: Everything looks good; how should I start to work with you?
To proceed, please sign, scan/email or fax back the retainer agreement at:
You may make payment of the 1st installment via a personal payable to North America Immigration Law Group or request a credit card invoice and make payment online. After we get the agreement and the 1st installment, an attorney-client relationship will therein arise. We will zealously represent your case to make sure the guarantee result. You may contact Attorney Victoria Chen any time regarding your application and Ms. Chen will respond your emails and phone calls promptly.
You will receive a client packet where step-by-step instructions and various sample documents of the application process can be found. You will also get a welcome message for our case management system.